Terms and conditions of use

TERMS AND CONDITIONS

This document is an electron record in terms of the Information Technology Act, 2000, and rules there under, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011, that require publishing the rules and regulations, privacy policy and user agreement for access or usage of www.kartnori.com, India's first e-commerce of Industrial Raw materials for Small and Medium Enterprises. We are an integrated supplier of Industrial Raw Materials and our subsidiaries and affiliates provide you with access to a variety of services, including but not limited to the www.kartnori.com website and our mobile applications and all the products and services available through our website.

You are allowed to use our Services only if you can form a binding contract with us, and only in compliance with our Terms of Use and all applicable laws. The following terms and conditions apply to everyone who uses kartnori.com's services (including our suppliers & customers), and they govern the relationship between us and our users during their use of our services.

Please read these Terms carefully before using our Services. By accessing and using our Services, you explicitly agree to comply with and be bound by our Terms of Use and Privacy Policy.

Our services are: To carry on online and offline trade of retail & wholesale business in India and overseas through retail formats and including but not limited to hyper markets, mall, super markets, mega stores/discount stores, cash and carry departments stores, shoppers plaza, direct to home, phone order and mail order, catalogue through internet & E commerce platform and other forms and multi level channels for all products and services.

Nothing contained in the Services is an offer or promise to sell a specific product for a specific price or that any advertiser will sell any product or service for any purpose or price or on any specific terms.

 

Registration and Use

Registration: kartnori.com may require that you register in order to use some or all of the features and functionalities of the Website. We may, in our sole discretion, permit or deny your registration. Once we permit you to register with the Website, you agree and undertake to access the Website only using the unique username and password, as amended by you from time to time, associated with your registration. You will be solely responsible for maintaining the confidentiality of such password and agree that the password is intended for use solely by you.

You understand that for the purpose of effectively using the Website you may be required to provide accurate information including but not limited to your name, company name, address, mobile number, telephone number, turnover, employees in the company, and e-mail id (collectively referred to as "User Content"). You represent that you have all rights required to provide the information that you have provided to the Website, including the User Content and represent that they are true and accurate.

You agree and understand that this Website and the contents are intended for people who are 18 years of age or above. You hereby represent that you are 18 years of age or above and competent to contract within the meaning of section 11 of the Indian Contract Act, 1872.

The information we collect from users of our Services, including during the registration process for our is detailed in our Privacy Policy. When you create an account, you must provide us with accurate and up-to-date information, for which you are solely responsible.

If you are registering as a Supplier/buyer, you represent that you are duly authorized to register and by accepting these Terms of Use you bind such underlying business entity to these Terms of Use.

You will be solely responsible for your acts on the Website including those conducted under the username assigned to you. You understand and agree that kartnori.com may, in our sole discretion, terminate your access to the Website without notice and you waive any right to claim access to the Website or any other claim that you may have. Any data of your usage may be retained or deleted at kartnori.com's sole discretion. You agree that the User Content uploaded can be used and viewed by other third parties who access the Website.

By using our Services and providing us with your contact information, you agree that we can send you communications about our Services/quotes/offers. By using our Services or by filling out any forms/agreements on or through the Services, providing us with information or making an inquiry, you acknowledge that we have an established business relationship with you and you expressly consent to being contacted by us or our service providers, whether by phone, mobile phone, text (SMS), email, postal mail or otherwise. From time to time, when you call us we may wish to record those phone calls for quality assurance and customer satisfaction purposes. In those jurisdictions where consent is required in order for a party to record any telephone call, you consent for us to record your call when you call us.

All User Content will be used and processed in accordance with these Terms of Use and the Privacy Policy. You agree that you have read and understood the Privacy Policy.

You will use the Website and any information available in accordance with all applicable laws and regulations. These Terms of Use are in addition to and not in derogation of any other agreements or terms and conditions agreed upon or entered into by you.

Prohibited Use: In relation to the use and access of the Website its content and features, you agree and undertake not to:

  •          Upload, transmit or publish any information or material which is threatening, abusive, obscene, derogatory (in any form), defamatory or libelous, discriminatory, racially or ethnically objectionable or contains pornography;
  •          Violate the privacy or publish any personal information of any person except to the extent specifically approved by such person and only to the extent absolutely necessary;
  •          Upload, transmit or publish any viruses or other malware to corrupt, interrupt, limit, destroy or otherwise impact the Website, kartnori.com 's computer systems or the computer systems of other users or third party systems;
  •          Upload transmit or publish anything which you do not have the rights to or any material which infringes on the intellectual property rights (in whatever form) of any third party;
  •          Use the Website in any manner which is not permitted under these Terms of Use or in any manner which is illegal or unethical;
  •          Access the Website in any unauthorized manner, including by hacking or using log in credentials of any other user; and
  •          Use the Website for any unauthorized marketing purposes or for sending any unsolicited materials.

If any of your actions on the Website or materials posted by you on the Website are flagged as inappropriate, kartnori.com reserves the right to review such actions or content to determine, in our sole and absolute discretion, whether it violates these Terms of Use. If kartnori.com removes your content or disables your account and/or access to the Website, you may assume that such removal or disablement was purposeful on the part of kartnori.com. Kartnori.com may additionally refuse to let you re-register and/or use the features and functionalities of the Website in our sole discretion.

By creating an account, you agree that you are signing up for kartnori.com's Services in good faith, and that you mean to use them only for their intended purposes and for no other reason.

While kartnori.com works to protect the security of your content and account, we cannot guarantee that unauthorized third parties will not be able to circumvent our security measures. Please notify us immediately in the event of any compromise or unauthorized use of your account. You are also responsible for maintaining the confidentiality of your account information and for ensuring that only authorized individuals have access to your account. You are responsible for all actions taken or content added through your account.

By using certain of our Services, you agree that kartnori.com may create a user account for you. You can learn about our policies for data collected via user accounts in our Privacy Policy. Like all our accounts, you may delete it at any time.

 

Our Rules About Your Data Privacy

Our Privacy Policy governs our collection, use, and disclosure of your personal information and is incorporated into these Terms of Use. Please read it carefully. It describes what information we collect from you and when, how and why we may create an account for you, whom we share your information with and when and how you can opt-out or delete your account. This is important information. By using our Services, you consent to our Privacy Policy.

 

Our Rules About Your Content

You are solely responsible for any messages, reviews, text, photos, videos, graphics, code, or other information, content or materials that you post, submit, publish, display or link to through the Services or send to other kartnori.com users.

Kartnori.com does not approve, control, or endorse your or anyone else's User Content and has no obligation to do so. However, we reserve the right (but assume no obligation) to remove or modify User Content for any reason, at our sole discretion, including User Content that we believe violates our Terms of Use.

You agree not to post, submit, or link to any User Content or material that infringes, misappropriates, or violates the rights of any third party (including intellectual property rights) or that is in violation of any federal, state, or local law, rule, or regulation. You also agree not to post, submit or link to any User Content that is defamatory, obscene, pornographic, indecent, harassing, threatening, abusive, inflammatory, or fraudulent, purposely false or misleading or otherwise harmful.

You agree not to post copyrighted material without permission from the owner of the copyright. This includes, for example, photographs or other content you upload via the Services. You also agree not to disclose confidential or sensitive information. This includes but is not limited to information about neighbors or other information that would potentially be viewed as an invasion of privacy.

you provide User Content via our Services, you grant kartnori.com a royalty-free, perpetual, irrevocable, and fully sublicensable license to publish, reproduce, distribute, display, adapt, modify and otherwise use your User Content in connection with our Services. We will not pay you or otherwise compensate you for the content you provide to us.

You understand and agree that any User Content that you post or submit to kartnori.com may be redistributed through the Internet and other media channels, and may be viewed by the general public.

We reserve the right in our sole discretion to edit or remove information or materials provided by you.

You agree and understand that:

  •          The contents of the Website including but not limited to the information, logos, designs, databases, arrangement of databases, user interfaces, response formats, videos, testimonials, software, audio, pictures, icons, are the sole property of kartnori.com or our licensors. All intellectual property in and to the Website and its contents and functionalities shall vest solely with kartnori.com or our licensors.
  •          Save for the limited right to access and use the Website in accordance with the Terms of Use and other applicable agreements, on a non-exclusive and non-transferable basis, there are no other rights being granted to you in the Website or any of its content and functionalities.
  •          To the extent required, you grant kartnori.com a non-exclusive, royalty free, worldwide, transferable, sub-licensable right to host, display, demonstrate, publicly perform, use, reproduce, format, and distribute any materials, trademarks, trade names and other forms of your intellectual property which you have provided to kartnori.com.
  •          You have no right to make any copies of the whole or part of the Website or any of the content therein.
  •          You have no rights to remove, modify (including removing any copyright notices or proprietary markings) any part of the Website save for any User Content that belongs to you.
  •          You have no right to use any search mechanisms other than that provided on the Website and you will not use any web-crawler or any data harvesting tools to harvest data of any sort from the Website.

If you are found to be in violation of this clause kartnori.com reserves the right to terminate your access to the Website immediately.

All materials in kartnori.com's Website and Services, including our branding, trade dress, trade names, logos, design, text, search results, graphics, images, pictures, page headers, custom graphics, icons, scripts, sound files and other files, and the selection and arrangement and compilation of information thereof (collectively "Materials"), are proprietary property of kartnori.com, our suppliers, our licensors, or users, and are protected by Indian and international intellectual property laws, including copyright and trademark laws. Our Materials cannot be copied, imitated, or used, in whole or in part, without our prior written permission. You may not use any meta tags or any other "hidden text" utilizing "kartnori.com" or any other name, trademark, or product name of kartnori.com without our permission.

 

Third-Party Links, Sites, and Services

Our Website and Services may contain links to third-party websites, advertisements, services, special offers, or other events, activities, or content (collectively "Third-Party Materials"). These Third-Party Materials are not under the control of kartnori.com. We are providing these links to you only as a convenience, and the inclusion of any link does not imply affiliation, endorsement, or adoption by us of the website or any information contained therein. kartnori.comis not responsible or liable for your use of or access to any Third-Party Materials. Whenever you leave kartnori.com's Website or Services be aware that your activity outside our Website or Services will not be governed by our Terms of Use or other agreements.

 

No Warranties

THIS WEBSITE, THE MATERIALS, AND THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ALL USE OF THE WEBSITE, MATERIALS, AND SERVICES IS AT YOUR SOLE RISK.

WE SPECIFICALLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ANY WARRANTIES ARISES OUT OF THE COURSE OF DEALING OR USAGE OF TRADE..

Kartnori.com takes no responsibility and assumes no liability for any User Content or other content, including links to web pages, that you or any other user or third party posts or transmits using our Website or Services. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children or otherwise unsuited to your purpose.

Kartnori.com is not responsible in any way for, does not monitor, and does not endorse or guarantee anything about any third-party content (including advertisements, offers, and promotions) that may appear in our Website or Services.

Kartnori.com does not represent in any manner that:

  •          The information, data or contents of the Website are accurate;
  •          The Website will be available at all times and will operate error free or that there will be uninterrupted access and service;
  •          The integrity of the information on the Website or information you upload will be maintained;
  •          We endorse any of the views of any of the users who may have posted content;
  •          We have verified or guarantee the quality of services or representations made by any user of the Website;
  •          We have verified the credit worthiness of any user;
  •          We have screened or verified any of the information posted herein; and
  •          The Website or any content is free from viruses or other malware.

The photographs are then listed on the Website and are available for viewing by all persons who visit the specific pages associated with a verified listing. Please be aware that the photographs are specific to a particular time and that what you see in them may have subsequently been altered. We do not take any responsibility for the accuracy of the photographs or for keeping the photographs updated. The photographs are intended only as a preliminary visual guide to the wording of the listing and it shall be entirely your responsibility to visit, view and determine the suitability (for your needs) of any product listed on the Website prior to entering into any transaction with respect to the same.

You expressly release kartnori.com, our affiliates, officers, employees, agents and professional advisors from any cost, damage, liability or other consequence of any of the actions of the users of the Website.

 

Indemnification

You agree to defend, indemnify, and hold kartnori.com harmless from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any User Content you post, store, or otherwise transmit on or through the Website or Services or your use of the Website and the Services, including, without limitation, any actual or threatened suit, demand, or claim made against kartnori.com arising out of or relating to the User Content, your conduct, your violation of these Terms of Use, or your violation of the rights of any third party.

 

Return Policy

If the buyer wishes to return the order, the return request has to be filed within 7 days  date on which the order is delivered, else the return will not be accepted. The return shipping cost has to bear on customer.

 

General Terms

Kartnori.com reserves the right to terminate your access to the Website at any time, in our sole discretion. You acknowledge kartnori.com's right to do so and waive any claim that you may have arising from such termination. Notwithstanding the termination of access, all provisions, which by their nature are intended to survive, shall survive termination and continue to be applicable.

In no event shall kartnori.com be liable for any acts beyond our control or for any acts of god.

Kartnori.com does not make any claim that the Website and its contents may be lawfully viewed or accessed in the jurisdiction you are viewing it in. You are solely responsible for complying with the laws applicable to you.

Kartnori.com is a third party service provider, so any discrepancy regarding quality of the product will not be entertained by us and will be the sole responsibility of the supplier.

Should you have any complaints regarding the Website, including but not limited to abuse and misuse of the Website, copyright infringement and the like, or any issues related to data privacy please report the same to info@kartnori.com

Please provide your name, email address, physical address and contact numbers so that kartnori.com may be in a position to verify details or check the authenticity of the complaints.

Kartnori.com reserves the right to modify or discontinue (completely or in part) our Website, Services, or any content appearing therein. Kartnori.com will not be liable to you or any third party if we exercise this right.

We reserve the right to change or modify these Terms of Use, or any policy or guideline of the Website or Services, at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting of the revisions to the Website or Services. You waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Website or Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications. Please review these terms and conditions periodically and check the version date for changes.

These Terms of Use are governed by the laws of India. The courts in Ahmedabad, India shall have exclusive jurisdiction over any claim or matter arising out of these Terms of Use.

Kartnori.com's failure to exercise or enforce any right or provision of the Terms of Use will not be deemed to be a waiver of such right or provision.

These Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation that the Website or Services will not contain any content that is prohibited by these Terms of Use.

These Terms of Use, the Privacy Policy and any amendments and additional agreements you might enter into with kartnori.com in connection with our Website or Services, shall constitute the entire agreement between you and kartnori.com concerning the Website or Services, and shall supersede any prior terms you had with kartnori.com regarding the Website or Services.

If any provision of these Terms of Use is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary and the other provisions of these Terms of Use remain in full force and effect.

You may not assign or otherwise transfer your rights or obligations under these Terms of Use. Kartnori.com may assign our rights and duties under these Terms without any such assignment being considered a change to the Term of Use and without any notice to you.

Any notices or other communications that you wish to send to kartnori.com may be addressed to the registered office mentioned above.

Unless you have entered into an additional agreement with kartnori.com that provides for an alternative dispute resolution mechanism, you agree that any dispute arising between you and kartnori.com which cannot be resolved amicably, shall be conclusively resolved by a sole arbitrator. The Arbitration shall be conducted as per the Arbitration rules laid down under the Arbitration and Conciliation Act, 1996, and any modification/amendment effected thereafter from time to time. The arbitration shall be conducted in the English language and the award passed by the Arbitrator shall be final and binding on both parties. The cost of arbitration shall be borne by you, unless awarded otherwise.

Contact Information: If you have any questions or suggestions regarding our Terms of Use, please contact us at kartnoricrafts@gmail.com