Frequently Asked Question

Do I need to assemble the furniture by myself?

The type of Assembly required for your order is specified as part of individual product attributes and could be one of the following:

  • No Assembly required – Product is delivered pre-assembled and does not require any assembly at the specified order destination.

  • Self-Assembly – The Furniture has a basic assembly procedure that can be done with simple tools (like a screwdriver) and comes with assembly instructions.

When will the furniture be installed/assembled?

Most of our furniture products are assembled by our own Art & Craft designer. For all serviceable locations, post receiving a request by you we will arrange for a Designer within 24 hrs. For products which show "Assembly provided by Seller" on the product details page, the seller will co-ordinate with you for installation/assembly .In case you face any issues, please contact Customer Service Team or write to us

Do you offer a warranty on your furniture product(s)?

All KartnOri furniture products are either made by the finest artisans using high quality raw materials or are manufactured by large brands in their state of art facilities. We offer Brand Warranty for most of our furniture products bought of Kartnori.

Will the colour/polish be exactly the same as it appears on the swatches?

We try our best for you get what you see. However, due to factors like studio lightings and screen resolution which differ from device to device, there is a possibility of minor differences perceived in colour.

Fabric colours may also vary basis exposure to light in your surroundings and placement in your house.

How do I get more information about an item before I place my order?

In case you have questions about a product, please write to us and we will get back to you within 24 hours. You can also chat with us between 10AM and 7PMon our website by going to the 'Need Help?' page and clicking on 'Live Chat'.